Privacy policy

Manager and its contact information

The controller of personal data processing is SIA "MCP TEHNO" (unified registration no. 40003545666, legal address: Riga, Pastendes iela 11, LV-1004), whose online store is www.aprikojums24.lv, hereinafter - "Aprīkojums24".
Equipment24 contact information in matters related to the processing of personal data:info@mcptehno.lv. Using this contact information or contacting the legal address of Apříkojums24, you can ask a question about the processing of personal data.

Purpose of Privacy Policy

The purpose of the privacy policy is to provide information on the purpose, scope, protection and processing terms of personal data processing.
Personal data is any information about an identified or identifiable natural person or an Equipment24 customer, for example: name, surname, personal identification number, place of residence or delivery address, personal telephone number, personal e-mail, occupation, services received, payment information, telephone, electronic communications information and other information related to a natural person – a customer of Upříkojms24.

Scope of application

The privacy policy is applied to ensure the protection of privacy and personal data in relation to natural persons or data subjects (hereinafter - Clients):

• to potential, former and current Uzkojuks24 customers and buyers,
• Equipment24for visitors to the online store,
• Equipment24visitors to shops, offices and other premises, including those subject to video surveillance;

The privacy policy applies to data processing, regardless of the form or environment in which the Customer provides personal data (Equipment24 in the online store, mobile applications, in paper format or electronically) and in which systems or paper format they are processed.
Purposes of personal data processing (purposes)
Equipment24 processes personal data for the following purpose(s):

• For the sale of goods and ensuring commercial activity: - for customer identification and service; - for the preparation of a waybill or invoice; - for the delivery (sending) of goods; - for the return or exchange of goods; - for the return of purchase money; - for the fulfillment of warranty obligations; - for the improvement of goods, development of new goods;- for commercial purposes - advertising and distribution of goods; - examining and processing customer complaints; - retaining customers and building loyalty or awarding loyalty bonuses; - administering payments and preparing reports; - maintaining and improving the website and mobile applications; - business analysis and planning;- for creating statistics, improving the quality of the website and services; - creating customized content for customers with the help of advertising.
• For providing information to state or municipal authorities in the cases and to the extent specified in external regulatory acts.

Legal basis for personal data processing

The legal (lawful) grounds for the processing of the customer's personal data carried out by Equipment24 are as follows:

• Customer's application or order - to fulfill the Customer's order (purchase), to deliver the product to the Customer, return the product or money, exchange the product, consider the Customer's complaint, fulfill warranty obligations, etc.;
• for the fulfillment of regulatory enactments – to fulfill the obligation specified in external regulatory enactments binding on Equipment24;
• Customer consent;
• legal interests – to realize the legal interests of Aprikojums24, which result from external regulatory enactments or from the existing obligations between Aprikojums24 and the Customer.
  Equipment24the legitimate interests are:
  • to carry out commercial activities;
  • to sell goods;
  • ensure fulfillment of contractual obligations;
  • save Customer applications and submissions for the purchase of goods, other applications and submissions, notes about them, including those made verbally when calling call centers, on Internet websites;
  • analyze the operation of the Příkojums24 website and websites, develop and implement their improvements;
  • to administer the Customer's account on the websites of Příkojums24;
  • perform actions to retain customers;
  • segment the customer database for more efficient sales of goods;
  • develop product range;
  • promote your goods by sending commercial communications;
  • send other messages about the progress of order or obligation fulfillment and conditions essential for fulfillment;
  • conduct customer surveys about goods;
  • provide financial and business accounting and analytics;
  • ensure and promote the efficiency of sales and delivery of goods;
  • administer payments and outstanding payments;
  • apply to state or local government institutions and courts for the protection of their legal interests, as well as for legal assistance;

Processing of personal data

Equipment24 processes personal data according to the purposes (goals) and legal basis of data processing.
Equipment24 processes the Customer's data using modern technological capabilities, taking into account the existing privacy risks and the organizational, financial and technical resources reasonably available to Equipment24.
The Customer's refusal to provide Personal data to Příkojujs24, which is absolutely necessary for the performance of the specified actions, creates obstacles for the Customer to receive, but Příkojujs24 to perform the specified actions, for example: buy/sell a product in the Příkojujs24 online store, order the delivery of the product/deliver the product, return the product, receive/refund the purchase money, receive/grant loyalty bonuses, etc
With regard to the Client, Equipment24 may make automated decisions, ie decisions based solely on automated processing, which take place using technological means and without human intervention. The customer can object to automated decision-making; this, in some cases, may limit the Customer from using or receiving the options available to him (for example, requesting the return of the product and a refund of the purchase money).
For the high-quality and fast execution of customer orders (purchases), Uprikojums24 can authorize third parties or its cooperation partners to carry out separate goods delivery activities, such as sending purchased goods, sending invoices, etc. If, for the performance of these tasks, third parties or cooperation partners process the Customer's personal data at the disposal of Uprīkojums24, the relevant third parties or cooperation partners are considered processors and Uprīkojums24 has the right to transfer to them the Client's personal data necessary for the execution of the tasks to the extent necessary for the performance of the specific activities.
 

Transfer of personal data to third parties and entities of third countries

Equipment24 does not disclose to third parties and does not transfer the Customer's personal data or any other information about the Customer for processing outside the European Union and the European Economic Area, or with the exception of:

• if data must be transferred to the relevant third party within the framework of the concluded contract in order to perform a function necessary for the performance of the contract or delegated by law (for example, to a bank as part of settlements or to provide a service, for example, to deliver a product by courier or parcel);
• in accordance with the explicit and voluntary consent of the Client;
• to the persons specified in the external regulatory acts, in the specified cases, in the specified order and to the extent;
• Equipment24 for the protection of its legal interests, for example by appealing to the court or other state institutions against a person who has violated the legal interests of Equipment24.

Protection of personal data

Equipment24 protects the Customer's data using modern technological capabilities, taking into account the existing privacy risks and the organizational, financial and technical resources reasonably available to Equipment24, including using the following security measures:

• Data encryption when transmitting data (SSL encryption);
• Firewalls;
• Intrusion protection and detection programs;
• Other protective measures according to the current possibilities of technical development.

Duration of storage of personal data

Equipment24 stores and processes the Customer's personal data as long as one of the following grounds exists:

• as long as Equipment24 or the Customer can realize their legal interests (for example, submit objections or bring or take a lawsuit to court) in accordance with the procedures specified in external regulatory acts;
• while Equipment24 has the obligation to store data as defined in external regulatory acts;
• while the Customer's consent to the relevant personal data processing is valid, if there is no other legal basis for data processing.

When the circumstances mentioned here end, the Customer's personal data is deleted

Access to personal data and other Customer rights

The customer has the right to:

• to receive the information specified in the regulatory enactments in connection with the processing of his data. The customer information of the Equipment24 online store is posted and available in the private cabinetwww.Aprikojums24.lv, where the Customer can verify the correctness of his data and correct them.
• in accordance with regulatory enactments, to request Access to your personal data from Equipment24,
• request Equipment24 to supplement, correct or delete personal data, or restrict processing in relation to the Customer,
• object to the processing (including the processing of personal data based on the legitimate interests of Uprikojims24),
• to data portability.

These rights are enforceable as long as the data processing does not result from the obligations of Aprikojums24, which are imposed on it by the current external regulatory enactments, and which are carried out in the public interest. The client can submit a request for the exercise of his rights:

• in written form in person at the Equipment24 retail stores, presenting an identity document;
• in the form of electronic mail, signing with a secure electronic signature;
• in the private cabinet on the website www.Aprikojums24.lv

Processing of cookies

Equipment24 website (online store) may use cookies. The Aprikojums24 website (Aprikojums24 online store) may contain links to third-party websites that have their own terms of use and personal data protection, for which Aprikojums24 is not responsible.
When visiting the Equipment24 website (the Equipment24 online store), a window is displayed to the user with a message that cookies are used on the website. By closing this message window, the user confirms that he has read the information about cookies and agrees to them. It is possible to restrict and delete cookies in the security settings of every web browser. However, it should be noted that you cannot refuse the use of mandatory and functional cookies, because without them it is impossible to ensure the full use of the website and homepage.
Equipment24 online store (website) uses cookies, identifying users as unique but anonymous individuals. The use of cookies helps Equipment24 to improve the services provided, for example, by saving the list of products viewed by the Customer. The use of cookies helps Equipment24 to record the number of visitors and collect statistics and information about the viewed product or purchases. All of this data is collected anonymously, which means that we cannot connect the data to an individual user or an authenticated user who has logged into the site with our online authentication service.

Amendments to the Privacy Policy

Equipment24 has the right to unilaterally amend the Privacy Policy, making its current version available to the Customer. You can familiarize yourself with the current version of the privacy policy on the website of Aprikojums24 www.Aprikojums24.lv/privacy